Your information deserves thoughtful protection.

Who this policy applies to

This policy applies to visitors and business contacts who use NutraMarck.co.in, submit an enquiry, communicate with us through email, telephone or WhatsApp, or otherwise engage with us regarding manufacturing, private label, wholesale or international supply.

In this policy, “NutraMarck,” “we,” “our” and “us” refer to NutraMarck Life Sciences Private Limited.

Information you provide and information collected automatically

Depending on your interaction with us, we may collect:

• Name, job title, company name and business type.
• Email address, telephone number and WhatsApp number.
• Country, region, business address or intended sales territory.
• Product interests, preferred formats, expected volumes, packaging requirements and other enquiry details.
• Information contained in documents, specifications, references or files you choose to provide.
• Records of communications and our responses to your enquiries.
• Technical information such as IP address, browser type, device information, pages visited, referring source and approximate usage data where collected by our website or analytics tools.
• Cookie identifiers and preference information where applicable.

Purposes of processing

We may use personal information to:

• Receive, assess and respond to enquiries.
• Discuss products, manufacturing, private-label, wholesale and international-supply opportunities.
• Prepare proposals, quotations and project-related communications.
• Coordinate samples, product development, documentation, production, packaging, dispatch or repeat supply where applicable.
• Maintain business and communication records.
• Operate, secure, analyse and improve our website.
• Prevent misuse, fraud, security incidents or unlawful activity.
• Meet contractual, accounting, tax, regulatory or legal obligations.
• Send marketing communications where you have requested them or where otherwise permitted, subject to your right to opt out.

We do not intend to use personal information for a new incompatible purpose without providing appropriate notice or obtaining consent where required.

Why we process your information

Depending on the circumstances and applicable law, we may process information because you have voluntarily provided it for a stated purpose, given consent, requested steps relating to a potential business arrangement, entered into a contractual relationship with us, or because processing is required or permitted by law.

Where processing depends on consent, you may withdraw that consent. Withdrawal will not affect processing already lawfully carried out before the withdrawal.

When information may be shared

Where reasonably necessary, we may share information with:

• Our authorised employees, advisers and representatives who require access for the stated purpose.
• Relevant manufacturers, laboratories, packaging partners, logistics providers or other project partners.
• Website hosting, communications, analytics, security and technical service providers.
• Professional advisers, auditors, insurers and financial-service providers where applicable.
• Government, regulatory, judicial or law-enforcement authorities where required or permitted by law.
• A successor or relevant party in connection with a merger, restructuring, acquisition or transfer of business assets, subject to appropriate safeguards.

Service providers are expected to handle information only for authorised purposes and subject to appropriate obligations.

We do not sell personal information as a standalone commercial product.

Processing across locations

Because we work with international enquiries and may use service providers operating in different locations, information may be accessed or processed outside your state or country.

Where applicable, we take reasonable steps to use appropriate contractual, technical or organisational safeguards and comply with legal restrictions applying to cross-border processing.

How long information is kept

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, ongoing business communications, contractual performance, dispute resolution, security, record keeping and applicable legal obligations.

Retention periods may vary according to the nature of the information, project status, legal requirements and legitimate operational needs. Information may be deleted, anonymised or securely archived when no longer required.

Protecting personal information

We use reasonable administrative, organisational and technical measures intended to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

No internet transmission or storage system can be guaranteed as completely secure. You should therefore use appropriate care when sending information online.

Website technologies

Our website may use cookies or similar technologies required for functionality, security, preferences, performance measurement and analytics.

You may control cookies through your browser settings and, where available, our cookie-consent controls. Blocking certain cookies may affect website functionality.

Third-party services may place or access cookies according to their own privacy policies and the choices available to you.

Control over your information

Subject to applicable law and relevant exceptions, you may request:

• Information about our processing of your personal data.
• Access to or a summary of personal data being processed.
• Correction, completion or updating of inaccurate information.
• Erasure of personal data where applicable.
• Withdrawal of consent where consent is the processing basis.
• Opt-out from non-essential marketing communications.
• Grievance redressal regarding our handling of personal data.

We may need to verify your identity and request sufficient details before acting on a request. Some information may be retained where continued processing is required or permitted by law.

Requests can be submitted to info@nutramarck.com.

This website is intended for business users

Our B2B website and services are not directed at children. We do not knowingly seek personal information from children through ordinary business enquiry channels.

If you believe a child has provided personal information to us, contact us so that the matter can be reviewed and appropriate action taken.

Links and external platforms

Our website may link to WhatsApp, social media platforms, email services or other third-party websites. Their handling of information is governed by their own terms and privacy policies.

We are not responsible for the privacy practices, security or content of third-party platforms that we do not control.

Changes to this policy

We may update this Privacy Policy to reflect changes in our website, services, processing activities or legal requirements.

The revised version will be posted on this page with an updated date. Material changes may also be communicated through an appropriate additional notice where required.

Questions or privacy requests

To ask a privacy question, exercise an applicable right or raise a grievance, contact:

NutraMarck Life Sciences Private Limited
Privacy and Grievance Contact
Email: info@nutramarck.com
Telephone/WhatsApp: +91 94681 90409

Please include sufficient details to identify your interaction and explain your request. We will review and respond according to applicable law and our verification requirements.