Clear terms for responsible business relationships.

Agreement to these Terms

By accessing or using this website, submitting an enquiry or communicating with us regarding our services, you acknowledge these Terms & Conditions.

If you act for a company or another legal entity, you represent that you are authorised to communicate and act on its behalf.

A binding commercial agreement arises only when the relevant quotation, purchase order, proforma invoice, written confirmation or separate agreement has been accepted in the manner specified.

General and preliminary information

Website content is provided for general business information. Product formats, ingredients, services, capabilities, documentation, quantities and timelines displayed on the website are indicative and subject to project-specific confirmation.

We seek to keep information useful and accurate but do not warrant that every page will always be complete, current, error-free or suitable for a specific commercial purpose.

Project-specific scope

Our potential services may include product assessment, formulation coordination, sample development, contract manufacturing, private label, packaging coordination, quality-related documentation, wholesale supply and international-supply support.

The precise scope, responsibilities, exclusions and deliverables for a project will be stated in the applicable commercial documents or written agreement.

We may decline an enquiry or proposed project where it is not commercially, technically, legally or operationally feasible.

Information provided by the client

You are responsible for providing complete, accurate and current information about your business, product requirement, target market, intended claims, specifications, packaging, expected volume and relevant deadlines.

Initial discussions, website forms, email exchanges or WhatsApp messages do not guarantee product feasibility, price, availability, exclusivity or acceptance of an order.

You should clearly identify confidential material before disclosure and avoid sending unnecessary sensitive information through an initial enquiry.

Commercial proposals and validity

Quotations and proposals are based on the information and specifications available when issued. Unless stated otherwise, they may be revised if the formula, raw-material cost, quantity, packaging, testing, duties, freight, taxes, destination requirements or project scope changes.

A quotation is valid only for the period stated in it. If no validity period is specified, price and availability must be reconfirmed before order acceptance.

Applicable taxes, freight, duties, banking costs and third-party charges may be additional unless expressly included.

Evaluation before commercial production

Samples, prototypes, artwork drafts and formulation suggestions are supplied for evaluation and alignment unless expressly confirmed otherwise.

Sample appearance, taste, texture, colour or other characteristics may vary from commercial production because of scale, natural ingredient variation, packaging or manufacturing conditions.

Development, sampling, testing, artwork or courier charges may apply and will be communicated according to the project.

The client is responsible for reviewing and approving relevant samples, specifications and artwork before commercial production.

When an order becomes confirmed

Purchase orders are subject to written acceptance, agreed specifications, commercial terms, required approvals and receipt of payment or advance as specified.

Any terms included in a client purchase order do not override our accepted quotation or written agreement unless expressly accepted by us in writing.

Changes requested after approval or production planning may affect cost, quantity, timelines and feasibility. Such changes require written acceptance and may involve additional charges.

Commercial payment obligations

Payment amounts, milestones, currency, bank details and due dates will be specified in the applicable quotation, proforma invoice or agreement.

Production, procurement, printing, testing or dispatch may be scheduled only after receipt of the required payment and approvals.

The client is responsible for applicable taxes, duties, transfer charges and other costs allocated to it under the accepted commercial terms.

Delayed payment may result in suspension, rescheduling, storage charges, delayed dispatch or other consequences permitted under the applicable agreement and law.

Brands, content, claims and approvals

The client is responsible for:

• Ensuring it has rights to all trademarks, logos, artwork, formulations, designs and materials it supplies.
• Reviewing and approving labels, artwork, specifications, samples and other project materials.
• Ensuring intended product positioning, claims, advertising and sale comply with the requirements of the target market.
• Obtaining licences, registrations, import permissions and other approvals allocated to the client.
• Using, storing, transporting and selling products in accordance with applicable instructions and law.

We may refuse content or claims that appear misleading, unsupported, unlawful or inconsistent with the agreed project.

Website, brand and project materials

The NutraMarck name, website, written content, visual design, graphics and other materials owned by us are protected by applicable intellectual-property laws. They may not be copied, modified, distributed or commercially used without written permission.

Ownership and permitted use of custom formulations, artwork, packaging, technical documents or other project-specific materials will be determined by the applicable written agreement.

Unless expressly agreed otherwise, disclosure of an idea, specification or reference does not automatically transfer ownership of pre-existing intellectual property belonging to either party.

Product-specific requirements

Relevant specifications, testing, documentation and release requirements will depend on the product, formulation, manufacturing route, intended market and agreed project scope.

Ingredients of natural origin may show reasonable variation in colour, odour, taste, texture or other characteristics without necessarily indicating a defect, provided the agreed specifications are otherwise met.

Any complaint regarding an alleged shortage, damage or non-conformity must be communicated promptly with relevant batch, invoice, photographs and supporting details so that it can be assessed.

Timelines, dispatch and receipt

Production and delivery estimates are provided in good faith and may depend on approvals, raw materials, packaging, testing, transport, regulatory matters and events outside reasonable control.

The delivery point, freight responsibility, insurance, risk transfer and title transfer will be determined by the agreed commercial terms.

The recipient should inspect shipments promptly and record visible damage or shortage with the carrier at the time of delivery wherever practicable.

Destination-market responsibility

International availability is subject to assessment of the selected product, destination country, ingredients, label, claims, documentation and relevant import requirements.

Unless expressly agreed otherwise, the buyer or importer is responsible for local product classification, registrations, import permissions, permitted claims, customs clearance, duties and compliance in the destination market.

Shipment terms may refer to agreed Incoterms or other written commercial conditions. Those written terms will govern the relevant shipment.

Business and project information

Where confidential information is shared under an applicable confidentiality agreement, it will be handled according to that agreement.

General website enquiries alone do not create a separate non-disclosure agreement. If confidentiality is material to your project, request and complete an appropriate written arrangement before sharing sensitive information.

Reasonable allocation of responsibility

To the fullest extent permitted by applicable law, NutraMarck will not be liable for indirect, incidental, special, punitive or consequential loss, including loss of profit, revenue, business, opportunity, goodwill or anticipated savings arising from website use or a commercial relationship.

Any liability relating to a confirmed project will be subject to the limitations and remedies contained in the applicable quotation, invoice or written agreement.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted.

Changes after confirmation

Cancellation rights and consequences depend on the accepted commercial terms and the stage of procurement, development, printing or production.

Custom products, printed packaging, procured materials, completed services and work already in progress may be non-refundable or chargeable to the client where permitted by law and agreed terms.

We may suspend or terminate work for non-payment, unlawful instructions, material breach, safety concerns or other grounds stated in the applicable agreement.

Applicable law and disputes

These website Terms are governed by the laws of India. Subject to any different dispute-resolution provision in a specific written agreement, disputes will be subject to the competent courts having jurisdiction over NutraMarck’s registered office.

The parties should first attempt to resolve commercial concerns through good-faith written discussion.

If any provision is held invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

Questions about these Terms

NutraMarck Life Sciences Private Limited
Email: info@nutramarck.com
Telephone/WhatsApp: +91 94681 90409

We may revise these Terms to reflect changes in our website, services, business practices or applicable requirements. The updated version will be displayed on this page with its revision date.